Notion Labs, Inc. provides its software-as-a-service platform to provide teams and individuals with tools to get organized and work effectively. Our users occasionally have questions about what are permitted and prohibited uses of our platform. We have created this Content and Use Policy (the “Policy”) to provide additional clarification on activity and content which is prohibited and/or subject to additional restrictions on the platform.

All terms used in this Policy but not defined shall have the meaning given to them in the terms applicable to your subscription. This Policy is incorporated into the terms applicable to your Subscription. If you suspect any user is in violation of this Policy, please contact us by reporting the page in question (instructions here), or emailing us at [email protected].

The following activities are prohibited:

• Illegal activities: Engaging in any illegal activity, or promoting, facilitating, or instructing others to do so is strictly prohibited. You must comply with all laws applicable to your use of the Services. This includes any applicable laws that require (a) consent be obtained prior to transmitting, recording, collecting, or monitoring data or communications; or (b) compliance with opt-out requests for any data or communications.
• Graphic and harmful content. Content that is graphically violent, obscene, sexually explicit, promoting self-harm, terrorist activity, misinformation, or posing a threat to the public is not allowed. This restriction applies to both private and public content.
• Child exploitation: Any content that exploits or sexualizes children is prohibited. Any content that depicts or promotes abuse or exploitation of children in any manner is prohibited. This prohibition includes any activity that could be considered grooming.
• Harassment, Bullying, Defamation, and Threats: Abusive, harassing, or bullying behavior is not allowed.
• Hateful Content: Content promoting hate speech, violence, or discrimination based on race, color, sexual orientation, gender identity, marital status or any protected characteristic is not allowed. Further, use of the Services by organizations that promote or normalize hate against individuals, hateful speech, violence, terrorism or whose primary purpose is inciting hatred or violence, is prohibited.
• Infringement of Intellectual Property: Misappropriation or infringement of anyone’s intellectual property rights is not allowed. This includes copying or plagiarizing other User’s content without their permission.
• Malicious and Deceptive Practices: Posting of malicious software, malware, viruses or other harmful code, or engaging in any deceptive, false, misleading, or fraudulent practices, including the promotion of counterfeit goods or services, is not allowed.
• Violation of Privacy: Any content or action that invades another's privacy or otherwise violates or compromises another person’s legal rights is not allowed.
• Interference with the Services: Any use of the Services that interferes with or negatively impacts any aspect of the Services or any third-party products or services that are integrated or connected to the Services is not allowed.
• Hacking: Any use of the Service that is intended to unlawfully or improperly gain control of another person or organization’s assets is prohibited.
• Spam and Unwanted Contact: Any use of the Services to send or host spam, including the sending of unwanted or unauthorized commercial content, unwanted or mass solicitation, or other forms of duplicative or unsolicited messages is prohibited.
• Content subject to additional scrutiny: Our goal is to ensure the availability and reliability of the Services. We have determined that content related to certain industries may have higher abuse rates that may jeopardize the availability for a broad range of users of the Services. We reserve the right to provide additional scrutiny on, suspend the use of and/or discontinue the provision of the Services to individuals and organizations who use the Services related to such industries. Examples of such industries include:
  • work-at-home, make money online, and lead generating opportunities
  • gambling services or products;
  • adult entertainment;
  • sales of products in high demand due to regional, national, or international emergencies;
  • online trading, day trading tips, or similar related content; and
  • multi-level marketing or affiliate marketing.

Additional Restrictions for Notion AI Use

In addition to the guidelines above, the following restrictions apply specifically to the use of Notion AI. You may not use Notion AI for:

1. High-Risk Use Cases: Including weaponry development, military purposes, operating critical infrastructure, promotion of self-harm, and activities posing significant economic risk.
2. Misinformation: Do not use Notion AI to spread disinformation.
3. Political Campaigns: Notion AI may not be used to generate campaign materials or for political advocacy.